1. General Policy
At Openwave Containers, we strive to provide high-quality containers and services. If you are not satisfied with your purchase, please review our refund and return policy below.
2. Eligibility for Returns
- Items must be returned within 30 days of receipt.
- Containers must be unused, in original condition, and include all original packaging.
3. Process for Returns
- To initiate a return, please contact us at info@openwavecontainers.com or call 0480 053 548.
- Provide your order number and reason for return.
- We will provide you with instructions on how to return your item.
4. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 10 business days and credited back to your original payment method.
5. Exchanges
- If you received a defective or damaged container, please contact us immediately. We will arrange for an exchange at no additional cost.
6. Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to a defective product.
- Original shipping costs are non-refundable.
7. Changes to This Policy
We reserve the right to modify this policy at any time. Changes will be posted on our website.
8. Contact Us
For any questions regarding this policy, contact us at:
- Email: info@openwavecontainers.com
- Phone: 0480 053 548